Did you Lose something?

Lost and Found

Did you lose an item on your Rigi trip? Then please contact welcome@rigi.ch by e-mail. We will be happy to help you with your search. If we find your lost item, we will contact you immediately. If you do not hear from us any more, the search on the Queen of the Mountains was unfortunately not successful.

Lost and Found

Please indicate the following in your e-mail:

  • Detailed description of the item and, if available, a picture of the item.
  • A description of where and when you lost the item (time and distance, etc.).
  • Your full contact details (first name, last name, address including zip code and city, telephone number and e-mail address)

Please note that CHF 5.00 per item will be charged for the collection at the Vitznau station. We will also be happy to send you the item by post (Switzerland) (except for bulky items such as walking sticks, etc.). The delivery costs CHF 5.00 plus postage, which must be paid in advance by credit card.

Any valuables that are not collected within 30 days will automatically be forwarded to the lost property office:

Sicherheitspolizei Stadt Luzern Fundbüro                                                                   
Hirschengraben 17b                                                                                                          
6002 Luzern                                                                                                                       
041 248 86 66

Found objects which are not regarded as valuables will be forwarded or disposed of to sensible institutions, e.g. clothing collection, after a period of 7 days from the date of discovery.

Valuables are: Mobile phones, tablets, jewellery, watches, walking sticks, tickets such as Tellpass or GA travelcards, corrected (sun) glasses, purses, rucksacks/bags with contents, keys, cameras, ID cards/passports.

Not valuables are: Hats, caps, gloves, scarf, clothes, umbrella, selfie sticks, sledges, helmets, (ski/sun) glasses not corrected; rucksacks/bags without contents