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Covid certificate is mandatory

There is no certificate mandatory for the regular use of mountain railways (cogwheel & aerial cable cars). This also applies to outdoor areas, retail business, overnight stays in hotels, public transport and personal care services. For indoor areas of restaurants as well as leisure and sport facilities, the certificate mandatory applies to above the age of 16.

Current operating situation
  • There is no certificate mandatory for regular use of mountain railways (cogwheel trains & aerial cable cars). For mountain railways, the regulations of public transport remain apply and therefore it is still required to wear a mask in the cogwheel railways and aerial cable cars as well as in the stations. No mask mandatory in outdoor waiting areas. ATTENTION: When participating in an activity such as a steam train ride, wild game tasting train ride, etc., holding a COVID certificate is mandatory.

  • Indoor areas

    The certificate mandatory regulations apply in indoor areas of the restaurants. Restrictions such as the seating obligation, capacity restrictions and the registration obligation for guests are lifted in these indoor areas.

    Outdoor areas

    In outdoor areas (such as terraces), a COVID certificate is not mandatory, but the business has the right to request certificates from the guests. If no certificates are required outside, the minimum distance of 1.5 meters between groups must be observed or effective barriers must be installed.

    Nevertheless, there are restaurants on and around the Rigi that require certificates for outdoor areas as well. Please check with the restaurants directly.

  • Certificate is not mandatory for hotels, but for bars and restaurants in the hotels. However, there are hotels on and around the Rigi that require a certificate. Please contact the hotels directly for more information.

  • The regulations for private meetings remain apply.

  • For retailer and personal care services (such as hairdressers, therapeutic offers and consulting services), there is no certificate requirement.

  • No certificate requirements for camping sites. However, in general indoor areas, the obligation of wear a mask applies. For gastronomy or other group activities at campsites, the corresponding regulations apply.

  • From Monday, September 13, you can only enter the bath with a valid certificate. The control will be carried out at the reception.

  • A certificate is only required in the restaurants of nature reserve and wildlife park Goldau. Picking up food in the restaurant is possible without a certificate. No certificate is required for visiting the outdoor facilities. The bearded vulture exhibition is closed. Masks are mandatory for outdoors areas.

Our behavior

Safety measures

According to government decree, it is mandatory for all guests to wear a mask in the train carriages, all publicly accessible inside-areas including restaurants, shops, waiting rooms, toilets, etc. Please find further important information regarding the safety concept of Mount Rigi Railways due to the coronavirus in the following articles below.

MOUNT RIGI RAILWAYS SAFETY CONCEPT

When travelling, we advise all passengers to please follow the safety measures in place for public transportation (SBB) as well as the hygiene recommendations published by the Swiss Federal Office of Public Health (BAG). Mount Rigi Railways has developed ist own set of safety measures, following the lead of the SBB and BAG in the process. These measures rely heavily on the personal responsibility and solidarity demonstrated by customers of Mount Rigi Railways.  As of September 13, 2021, you are kindly requested to acknowledge and adhere to the following safety measures:

AVAILABILITY RIGI GUEST-SERVICE

Our customer-service-team is available from Mo - Fr from 08.00h - 12.00h and from 13.00h - 15.00h as well as from Sa - Su from 10.00h - 12.00h and from 13.00h - 15.00h by phone and e-mail. Due to these limited business hours, we ask you to be patient until your message can be answered.

Rigi Guest Service
+41 41 399 87 87
welcome@rigi.ch